frequently asked questions
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Q:
How do I know my reservation is confirmed?
A: We will send you a confirmation email after you complete
your reservation. This email will include the dates
of your reservation and the price.
Q:
Is the room rate per person or per room?
A: All rates are to be understood per room per night.
Extra beds are subject to additional charges.
Q:
What does the room rate include?
A: All rates are inclusive of VAT and taxes.
Q:
Is there a garage in the hotel?
A: A parking space is provided for each car.
Q:
How do I pay the hotel bill?
A: You may pay your bill in cash at the Reception desk.
Q:
Which credit cards may I use?
A: No, we don't accept credit cards.
Q:
Do you accept cheques?
A: No, we do not accept cheques.
Q:
Does the hotel have minimum age requirements to book
a room?
A: The hotel requires a minimum age of 18 in order to
book a room.
Q:
What is the check-in/check-out policy of the hotel?
A: Check-in is as of 2.00 PM. Check-out must be completed
by 12.00 noon.
Q:
May I request an early check-in or a late check-out?
A: An early check-in is subject to availability and
you have to contact the Reception desk for confirmation.
A late check-out is subject to additional charges.
Q:
Is there a large bed in a single room?
A: There is a standard single bed in a single room.
Single occupancy of a double room is subject to a different
rate.
Q:
What is the difference between a double and a twin room?
A: There is a large bed in a double room and there are
two single beds in a twin room.
Q:
Does the hotel allow pets?
A: Unfortunately pets are not allowed in the hotel rooms.
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